Shipping & Delivery

EU SHIPPING POLICY

 

Last Updated: 2024.07.30

Welcome to Mibro, where we strive to make international shipping as seamless as possible for our customers within the European Union (EU). This Shipping Policy outlines the procedures, requirements, and expectations for orders being shipped to EU destinations. Please review this policy carefully before placing your order.

 

  1. Delivery Scope

We proudly ship to all EU member states, adhering to the individual regulations and requirements of each country.

 

Shipping Options :

Country

Shipping Method

Processing Time

Shipping Time

Cost€

UK

Standard Shipping

1-2

2-8

0

Germany

Standard Shipping

1-2

2-8

0

Italy

Standard Shipping

1-2

2-8

0

France

Standard Shipping

1-2

2-8

0

Spain

Standard Shipping

1-2

2-8

0

Netherlands

Standard Shipping

1-2

3-10

0

Finland

Standard Shipping

1-2

3-10

0

Sweden

Standard Shipping

1-2

3-10

0

Ireland

Standard Shipping

1-2

3-10

0

Belgium

Standard Shipping

1-2

3-10

0

Poland

Standard Shipping

1-2

3-10

0

Denmark

Standard Shipping

1-2

3-10

0

Czech Republic

Standard Shipping

1-2

3-10

0

Slovakia

Standard Shipping

1-2

3-10

0

Hungary

Standard Shipping

1-2

3-10

0

Greece

Standard Shipping

1-2

3-12

0

Estonia

Standard Shipping

1-2

3-12

0

Romania

Standard Shipping

1-2

3-12

0

Lithuania

Standard Shipping

1-2

3-12

0

Cyprus

Standard Shipping

1-2

3-12

0

Luxembourg

Standard Shipping

1-2

3-12

0

Bulgaria

Standard Shipping

1-2

3-12

0

Malta

Standard Shipping

1-2

3-12

0

 

All items will be submitted for shipping information to logistics carrier by Mibro within 1-3 days upon receipt of payment (EXCEPT Saturday and Sunday, Legal Holiday ).

 

  1. Taxes and Duties
  •  Value Added Tax (VAT): In accordance with EU regulations, all prices displayed on our website include VAT at the applicable rate for the destination country. For B2C transactions, VAT is charged based on the delivery address.
  •  IOSS Compliance: To facilitate smooth customs clearance and to avoid additional fees for our customers, we utilize the Import One-Stop Shop (IOSS) system where applicable. This simplifies the declaration and payment of VAT for distance sales of goods imported from outside the EU.

 

  1. Customs and Import Regulations

While the EU operates with a unified market, certain goods may still be subject to specific import restrictions or licensing requirements based on their nature, origin, or value. Customers are responsible for ensuring compliance with any such regulations.

 

  1. Shipping Costs and Delivery Times
  •  Free Shipping on ALL Orders.
  •  How long does delivery take?

2-12 business days. Note: The delivery time of pre-sale products is subject to the arrival time.

  • How will my delivery be shipped?

Amazon functions as our logistics partner to ship out Mibro products. They will choose the carrier that they think works best for our customers.

 

  • I ordered more than one item. Will they all be delivered at the same time?

We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.

 

  • Can I change the delivery address of my package after it has been shipped out?

Unfortunately, we cannot change the shipment once the product is en route.

 

  • What do I need to do when I received a different product than what I ordered?

Please contact customer support at service@mibrofit.com.

 

  1. Tracking and Delivery Confirmation

Once your order has been dispatched, you will receive a tracking number via email, allowing you to monitor the shipment's progress until delivery. Signature upon delivery may be required for high-value items.

 

  1. Returns and Exchanges

Please refer to our separate Return Policy for instructions on returning or exchanging items shipped to EU countries. Note that returns must also comply with EU consumer protection laws.

 

  1. Customer Responsibility

Customers are responsible for providing accurate and complete shipping addresses. Any additional charges incurred due to incorrect or incomplete information may be passed onto the customer.

 

  1. Changes to Policy

We reserve the right to update this Shipping Policy without prior notice. Please check back periodically for the latest information.

For further assistance or queries related to EU shipping, please contact our customer service team at service@mibrofit.com.

 

Thank you for choosing Mibro for your shipping needs!